Top 10 Common Mistakes in Mobile UX Design and How to Avoid Them: Part 2
In the previous article, we discussed several common UX design mistakes that some developers still can make. Today let’s see some more examples!
6. Hidden functions
As a rule, users don’t usually have to understand the inner processes of applications. But it’s important that they were aware of work that is done behind the screen. When you press the button and don’t see a reaction, you may think that something is wrong. Like in this example, the Save button doesn’t reply to a user’s action.
Problem: any button should react when is pressed by users. If nothing happens, a user may think that the app slows down or this action can’t be fulfilled. To escape this you should implement animation and additional markers pointing at the app reaction.
7. Obvious features
On the other hand, when developers explain even obvious things and implement useless app features. For example, in the Fitbit app, you are explained even the signing process. By pressing the button “Sign in” in the app Fitbit a user may see a pop-up with the message that he/she will be now redirected to the registration page.
Problem: you shouldn’t comment on all the processes. Work out better the optimization of your app than implementing some useless pop-up.
8. Strict password rules
Providing high-security measures in the app is vitally important for developers. To make an app secure some specialists invent strict rules for common things like passwords. Of course, there are several rules that shouldn’t be neglected. Like, the number of symbols, Latin letters, special symbols.
Nevertheless, many developers tend to require more than needed to create a super-secure password. For example, at least one lowercase and one uppercase letter, at least one digit, one special character, length from 8 to 12 characters, the password must not match the previous 5 passwords, must not contain part of your e-mail address, and so on…
Problem: a secure password is not the only measure to make an app safe. The registration process should be done as quickly as possible so that a user could start using your app. Provide few rules that should be done and if you want ask some additional questions for a user.
9. Autoplay features
Autoplay functions in any app are considered a bad UX. You shouldn’t think instead of your users and predict their desires. It especially concerns autoplay videos that may cause inconvenience. For example, this can be found in the Netflix app when you always watch a preview at the top of the screen. It automatically starts when opening the info about a film or series.
Problem: any “auto” feature in the app is an imposed choice for the user. Even if you want to implement this feature, set the silent mode.
10. Nonfunctional buttons
You have probably seen the websites with a variety of buttons where it’s not necessary. For example, if you try to download something, but the button “Save” is lost among the same buttons leading to nowhere.
Problem: these fake buttons can be nothing but ads or even viruses, and users are aware of these things now. Such deception will not cause anything but dissatisfaction of the user. Avoid multiple buttons for a single action, leaving the interface simple and clear.
How to make it different?
As a rule, these mistakes happen to the apps where clients and the development team neglect the commodity of an app to haunting for profit. Only close and transparent work with the development team can help to avoid such situations. This is one of the principles of our team, so if you want to create a truly high-quality product, we will be happy to help you!
